Email marketing remains one of the most effective ways to connect with customers, drive engagement, and increase conversions. However, if your emails are ending up in spam folders instead of inboxes, your efforts are wasted.
You’ve planned the content, lined up the automation, and hit send only for your emails to disappear into spam folders. If your open rates are flat, it’s probably not the copy. It’s deliverability.
Here’s how to fix the deliverability issues that are quietly wrecking your email performance and make sure your next campaign gets seen.
1. Authenticate Your Email Domain (Or Prepare to Be Ignored)
Email authentication helps prove that your messages are legitimate, reducing the risk of being flagged as spam.
Key authentication protocols:
- SPF (Sender Policy Framework) – Ensures your email is sent from an authorised server.
- DKIM (DomainKeys Identified Mail) – Adds a digital signature to verify your email’s authenticity.
- DMARC (Domain-based Message Authentication, Reporting & Conformance) – Provides an additional layer of security, protecting against phishing attacks.
Miss one of these and spam filters will treat your campaign like junk mail. Set up all three to protect your sender reputation and keep emails in inboxes.
2. Clean Up Your List (Or Pay for It Later)
A bloated email list filled with inactive, fake, or disengaged subscribers harms email marketing effectiveness.
How to keep your list clean:
- Ever launched a campaign and seen hundreds of hard bounces? That’s a warning sign. Regularly remove bounced or invalid email addresses before they hurt your domain reputation.
- Use a double opt-in process to verify new subscribers.
- Segment inactive users and send re-engagement campaigns before removing them.
Use email validation tools to detect and remove spam traps and invalid emails before sending campaigns.
How can I increase email open rates?
Email providers track engagement metrics such as open rates and click-through rates. If your email marketing campaigns are ignored or marked as spam, your sender reputation declines.
Ways to improve engagement:
- Personalise subject lines and content based on user behaviour.
- Provide valuable, relevant content rather than generic sales pitches.
- Avoid excessive use of promotional words that trigger spam filters.
Test different subject lines and email formats to identify what resonates most with your audience.
What is the best time and frequency to send emails?
Not sure if your deliverability is the issue? Book your free audit and let’s find out before your next campaign fails.
Sending emails too frequently or inconsistently can lead to spam complaints. Establishing a consistent, predictable schedule is key for email marketing success.
Best sending practices:
- Maintain a consistent sending frequency to build trust.
- Avoid sudden spikes in email volume, which can trigger spam filters.
- Use a dedicated IP address if you send large volumes of emails.
Warm up new email domains by gradually increasing the number of emails sent to avoid being flagged as spam.
How should I format marketing emails to avoid spam?
Poorly formatted emails appear suspicious to spam filters and recipients alike.
Best formatting practices:
- Use a proper text-to-image ratio (at least 60% text, 40% images).
- Include an easily accessible unsubscribe link to comply with GDPR and CAN-SPAM regulations.
- Avoid excessive capitalisation, exclamation marks, or spam trigger words like “free” or “guaranteed.”
Always send test emails to check formatting, load times, and spam filter warnings before launching an email marketing campaign.
How do I check and improve my sender reputation?
Your sender reputation affects how email providers filter your messages. A poor reputation leads to emails landing in spam.
How to monitor and improve sender reputation:
- Check your domain’s reputation using tools like Google Postmaster Tools.
- Keep spam complaint rates below 0.1%.
- Reduce bounce rates by maintaining a clean list.
Set up feedback loops with major email providers to receive alerts when recipients mark your emails as spam.
What triggers email spam filters and how can I avoid them?
Email providers use AI-driven filters to detect spam-like behaviour, making careful structuring of email marketing campaigns essential.
Common spam triggers to avoid:
- Sending emails with misleading subject lines.
- Using URL shorteners, which obscure link destinations.
- Sending emails with too many attachments or oversized images.
Review email spam filter guidelines from Gmail, Outlook, and Yahoo to ensure compliance with their best practices.
8. Go Beyond the Basics — Strategic Email Moves That Scale
The real cost of poor deliverability is lost visibility and revenue. Spam-blocked emails shut down your campaign before it even starts. Ignore deliverability, and you’ll cut off your funnel before a single lead enters.
Email success doesn’t come from inbox placement alone but that’s where it starts. Once you’re landing in inboxes, strategy, content, and timing can do their job. Businesses must continuously refine their approach to maximise reach and engagement.
Advanced email marketing tactics:
- AI-driven segmentation – Use machine learning to create hyper-personalised email campaigns.
- Behaviour-triggered automation – Send emails based on user actions such as cart abandonment or website activity.
- A/B testing at scale – Experiment with subject lines, CTAs, and design elements to improve performance.
- Email retargeting – Use behavioural data to send follow-up emails that align with previous interactions.
- Dynamic content personalisation – Adjust email content based on user preferences and past engagement.
- Optimised email workflows – Implement multi-stage email sequences that guide leads through different phases of the customer journey.
Use automation alongside human-led personalisation to achieve both efficiency and authenticity.
Stop Wasting Email Sends — Start Getting Results
A great email achieves nothing if no one sees it. Deliverability drives performance. Most marketers fail to track it effectively. At Iconic Digital, we specialise in optimising email marketing strategies to improve deliverability, increase engagement, and maximise ROI.
We help businesses stop the guesswork and start seeing results by:
- Getting emails out of spam and into inboxes
- Aligning strategy with performance-led data
- Tracking sender health to protect long-term ROI
- Building high-converting workflows with automation that works
- Segmenting and retargeting based on real engagement
- Turning email from ‘send and hope’ into ‘send and close’
- Analyse email performance and make data-driven improvements.
Let’s fix what’s blocking your email performance. Book a free audit and get a plan to improve visibility, reputation, and conversion — fast.